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Allow 60 seconds for the terminal application to reboot and establish a connection with the router.Reconnect the cables and the power on the devices from the wall to the terminal. Unplug the CAT 5 cables connecting the equipment.

Disconnect the power cable to the terminal and router.

Try rebooting your router and/or terminal.

These lights may be located where your Category 5 (Cat 5) Ethernet cable is connected to your terminal, or on the terminal’s display screen.

Confirm that the credit card terminal’s amber and green lights are active (illuminated).

Verify that the cables are securely connected to the correct port on the terminal and the router.

If you are having difficulty downloading software or submitting transactions, check the following: Connecting Your High-Speed Credit Card Terminal Review the tips below, and if you still need help, we’ll get you trained. Setup for your credit card terminal can be quick and easy, but sometimes you may need an extra hand.